| • QA Software Testing | • System Integration |
| • WAN Installation and Configuration | • VPN configuration |
| • Hardware Troubleshooting and Repair | • Software Installation and Configuration |
| • Database Management | • Network Design and Administration |
| • Webpage Design | • Help Desk/Tech Support |
| • User Training | • Contact Management |
Personal Qualities: Quiet, orderly consultant with the ability to focus in-depth and who develops logical explanations and innovative solutions for clients.
SELECTED ACCOMPLISHMENTS
- Researched, designed and installed a VPN Network for seven remote office locations (18 computers connected to Internet), adding Internet connectivity while decreasing monthly overhead costs by 30%.
- Reconfigured a 9 computer peer to peer network, to a domain based network allowing easier and faster security administration.
- Assessed security on 2 networks totaling 27 systems for HIPAA compliance. Corrected 4 network vulnerabilities
- Installed and networked 8 systems together, configuring Contact Management software to allow Sales Team to collaborate on projects ranging from $100K to $500K projects.
- Took a ten page incomplete Software Manual and wrote a 135 page User Manual with illustrations and usability tips.
- Created website for sports trading card company giving them online sales and advertising capability.
- Converted pharmacy from a DOS to Windows program. Verified data conversion and trained staff on how to use new programs.
PROFESSIONAL EXPERIENCE
PC RANGERS EXPRESS Atlanta, GA 1998-2003
Owner/Operator/IT Consultant
W R GRACE CONTAINER PRODUCTS Atlanta, GA 2000-2002
Solvent Operator, 2001-2002 / Solvent Packer, 2000-2001 / Banbury Operator,
2000
DAT CONSULTING Vancouver, BC 1995-1998
Owner/Operator/IT Consultant
PROTECH DATA, INC 1995-1997
QA Software Testing, Help Desk/Tech Support for users
CERTIFICATIONS
A+ Certified Service Professional
MCSA - Microsoft Certified System Administrator
MCSE - Microsoft Certified System Engineer
